Zomato vs Swiggy – Which One Is Better? 4 Features To Note

Around a decade ago, when someone felt hungry or craved their favourite food, they had to go out and visit a restaurant to satisfy themselves. However, now, they have food tech companies like Swiggy and Zomato that make lives easier and change the way people order food. Now, an individual’s favourite food is just a few phone taps away. Although several other companies are working in the same sector, the two platforms that gained the maximum recognition are Swiggy and Zomato. Apart from getting food at the doorstep within minutes, many people also use them to get a lucrative Swiggy or Zomato cashback offer. 

Those confused between Swiggy and Zomato must look at the following four features before making their final decision.

• The Mobile Application

Both Swiggy and Zomato are app-based services. So, the app’s interface is the first thing to look at. Both the companies have good user-friendly, feature-rich apps. Zomato has the recent rating trend feature that shows the past ratings in a list format. It helps a user make their decision regarding the order. What’s best about Swiggy is its filtering option. 

Another nice feature in Zomato is the option to select ‘Don’t send me cutlery’ at checkout. It saves plastic use unnecessarily. Although Swiggy has not brought many changes in its app interface, its standout feature is real photos of the restaurant’s featured dishes. Although they may not match the exact look of the food, they help customers make their decision. So, both are excellent with unique features, so far as the mobile applications are concerned.

• Number of Restaurants

As far as food is concerned, variety gives spice to life. From exotic 5-star restaurants to the smallest local food counters, Swiggy has almost all of them in the app. However, a distance fee is applicable to them. Zomato also has a decent list of restaurants, but they seem to add new local restaurants later than Swiggy. Some local restaurants are much earlier available on Swiggy than Zomato. Despite that, it’s possible to find some restaurants on Zomato that Swiggy doesn’t cover yet. 

So, it seems to be a tie when deciding the number of restaurants on both platforms. The winner is the one that has the customer’s favourite restaurant on their list.

• Delivery Speed

Waiting for food after placing the order is gruesome for a hungry or craving person. Slow delivery may also cause the food to lose its taste and aroma. So, delivery speed is one of the vital factors to consider while choosing between the two apps. 

Based on personal experiences and customer reviews, Swiggy seems to deliver food faster than Zomato. Order status updates on Swiggy are accurate and reasonable. At Zomato, the delivery guy stays stuck at a place on the map, and it becomes difficult to understand their location. Besides these, particular orders’ delivery speed may be affected due to distance, traffic congestion, weather conditions, etc. However, Swiggy is known to take less time than Zomato on average.

• Discounts and Offers

To be honest, everyone looks for the best deals and offers before ordering a meal. Swiggy offers the Swiggy Pop service with set meal options within Rs. 99, Rs. 129, and so on. Zomato gives cashback coupons like NEW50, APR50, and JUN30 and restaurant discounts or free desserts. At Rs. 149 per year, Zomato Treats delivers free dessert with each order. So, Zomato cashback offer is a clear winner in terms of deals and offers. The customers may further increase their savings by installing a cashback app offering cashbacks on Swiggy and Zomato purchases.

Considering the cut-throat competition between Swiggy and Zomato, these are the parameters to decide between the two. However, while looking for the best Zomato cashback offer, rely on a cashback app to maximise savings.